Acceptable use policy

Permitted use

This service manages eSIM numbers you legally own or are authorized to use, and receives SMS on demand for your own third-party accounts. Follow the rules of the number supplier, operator, and third-party account services, as well as laws applicable to your use.

Confirm your actual right to use a number before adding it. Do not pass on activation details of unknown origin. Protect your account, original QR codes, and verification codes, and do not share codes with unidentified people.

Prohibited conduct

• Fraud, phishing, money laundering, impersonation, or assistance with other unlawful or criminal activities.
• Account theft, illegally obtaining another person's verification codes, using unauthorized numbers, or violating another person's privacy or lawful rights.
• Illegal bulk registration, account reselling, bypassing identity or security verification, or evading third-party risk controls and use restrictions.
• Forging payment evidence, obtaining credits through deception, repeatedly submitting false payment declarations, or abusing redemption and payment review features.
• Attacking the system, bypassing permissions, collecting other people's data, submitting malicious files, or disrupting the queue and service with automated requests.
• Evading applied service restrictions, or presenting this service as number sales or third-party account creation.

Review and handling

Credible reports, evidence of abnormal use, or relevant lawful requests may lead an administrator to pause new purchases, number additions, and receiving requests for the account, and review necessary business and security records. Pausing new service alone does not automatically delete numbers or confiscate delivered credits. Account login, history, data export, appeals, and handling of already-paid orders remain available.

Handling is based on the specific facts and applicable requirements. We may request an explanation of number rights and actual use, and disclose reasons and results where the law permits. When necessary, we cooperate with lawful requests from competent authorities and do not promise to disclose information that must legally remain confidential.

Reports and appeals

Explain the situation through the administrator contact at the top after logging in or account help and support. Provide related account, number, or order reference numbers and verifiable information. Do not publish third-party messages, passwords, or complete activation details.

If you disagree with a restriction, request manual review. Restoring new service requires administrator action and does not automatically reopen previous receiving windows. Reading this policy does not affect your legal rights, and the policy does not replace the platform's legal obligations.