Terms of service

Service and account

Feimao SMS helps you manage eSIM numbers you bought and are authorized to use, and receive SMS and verification codes on demand. This service does not sell numbers, create third-party accounts for you, or provide calls, mobile data, or outgoing SMS.

Provide accurate account details, protect your login methods and supplier credentials, and add only numbers you are authorized to manage. Your use must comply with the Acceptable use policy, applicable laws, and the rules of the number supplier and third-party account platforms.

Receiving windows and credits

Adding a number saves its details; it does not mean the number is installed or continuously connected. Receiving requests queue on the same channel, and a five-minute window begins once the device confirms the number is ready. The first confirmed view of each complete SMS uses 1 credit; repeat views and copies are free. Receipt, previews and refreshes use no credits. A request reserves 1 credit for its first linked message; further messages each use another available credit. Unused reservations are released at the end with their original expiry. Any qualifying new message starts a 30-second auto-close, with an option to wait for the original five minutes. Backlog, old or unknown send times and incomplete multipart messages do not trigger early closure. Previously published messages keep their original rules.

For SMS credit package payments, confirm the order amount, pay through Alipay, then select “I have paid”. After the administrator reviews the actual payment, credits are added to the account that owns the order. Submitting a payment declaration does not mean the receipt has been verified. The original order determines the amount, status, and processing notice. Account credits work across your own numbers and are not counted separately when you switch cards.

Independent voucher redemptions and website purchases are recorded separately. For order, duplicate or late payment, refund, or credit questions, provide the related reference number for review. Refunds and account credit adjustments are recorded separately. Handling depends on the actual transaction, delivery, and applicable rules; a shared account balance does not automatically show whether a particular order has been used.

Number use, removal, and supplier conditions

Installed numbers remain on the device; ending a receiving window or the passage of time does not automatically remove them. A profile is removed only after an explicit deletion or migration request, or under the rules for making room when the card is full. Saved details and messages are retained under their respective rules. Reinstallation requires the supplier's permission. Whether the original activation code can be reused, any waiting period, and replacement-code fees are determined by the supplier.

Transfer or removal may stop receiving through this platform. Save the original activation details and check the supplier's transfer requirements before proceeding. Absence from the card does not by itself confirm successful supplier release, and we do not guarantee free reuse of the original code.

Availability and use restrictions

Device, network, operator, and third-party platform conditions may affect reception. Hosting a number does not guarantee that a third party will send or accept a code, and does not provide continuous reception. Follow the actual page status during problems; do not repeatedly request codes before the number is ready.

Suspected breaches of the Acceptable use policy may result in new service being paused for manual review. Normal access to history, data export, appeals, and handling of already-paid orders remains available. Restoring service does not automatically reopen an old window. Restrictions, disputes, and support requests are handled according to the specific facts and applicable rules, without excluding users' legal rights.

Data, contact, and changes

Message text is kept for three months, calculated as 90 days from the original receiving time. See the Privacy policy for data handling and backups. Registration records the accepted policy version, time, and method; it does not replace other separate consent required by law.

See Help for instructions. Submit business, fee, or data disputes through the administrator contact at the top after logging in, or through account help and support. Significant rule changes will update this page and be explained through appropriate account notifications.

Credit expiry and invitation rewards

Receiving credits from purchases, voucher redemption, invitations, and grants are valid for 365 days from their successful arrival in the account. The earliest-expiring credits are used first. Use historical remaining credits before the expiry shown in your account; new purchases do not extend old credits. Inviters need a credited real purchase or successful voucher redemption. A friend can link a valid invitation only at first registration and cannot add it later. Registration itself adds no credits. After the friend’s first paid platform purchase successfully delivers credits, both accounts get one credit, once per invitation, with no minimum spend. Voucher redemption, administrator grants, receiving charges, and selecting “I have paid” do not trigger rewards.

Each inviter can earn up to 30 rewards per Beijing calendar month, based on when the platform confirms the payment. Registration reserves no monthly capacity and is not rejected because that month’s limit is full. No reward or later replacement is issued if the limit is full, the offer is closed, or either account’s service is paused at first-purchase settlement; purchased credits still arrive. Unpaid invitations have no separate expiry. Historical rewards and their original expiry stay unchanged. New rewards expire 365 days after actual crediting. Refunds follow the existing rules and do not automatically revoke delivered credits.