Your first receiving request: from adding an eSIM to reading its codes

1. Check the number, log in, and save its details

Use the hosting checklist to confirm your right to use the number, SMS capability, and supplier installation and reinstallation rules. Without an eSIM phone, you can first compare receiving setups.

Register with email or use Google login when offered; existing users can log in directly. Ordinary registration starts with zero credits. Open Numbers and add your own authorized eSIM details, with an optional name to recognize it. Saved details do not mean the number is installed or ready, and no credit is used.

2. Prepare valid account credits

Buy credits or redeem a valid voucher on Plans. Listed prices are CNY 2.90 for one use and CNY 9.90 for five. Confirm the order and pay its exact amount. Payments are normally confirmed automatically before credits arrive. If manual handling is shown, follow the original order’s instructions to select “I have paid” or contact the administrator. Resume the same order from Purchase history after refreshing or logging in again; do not pay twice.

Credits work across your own numbers. Each batch lasts 365 days, with the earliest-expiring used first. Buying or redeeming credits does not install the eSIM. The eSIM purchase, renewals, and any replacement codes cost extra; see Pricing.

3. Choose a number and follow the actual status

Request a window for the number in Numbers and confirm the usage rights and hosting conditions shown. A credit is reserved before the number is prepared in the queue. If the same number already has a request, continue that request. If the result is uncertain, refresh to check it before making another request or deleting and reinstalling the number.

4. Use Numbers for recent messages and Messages for full history

After “Ready to receive”, request the SMS from your own third-party account. Numbers shows the latest three messages for this number, across requests, with sender, Beijing time and masked preview.

Confirm viewing an SMS to unlock its full text. For more history, open Messages and check the selected number. Delayed messages retain their original time and delivery marker.

The first confirmed view of each complete SMS uses 1 credit. Repeat views and copies are free; receipt, previews and refreshes use no credits. A request reserves 1 credit for its first linked message. Further messages each use another available credit; unused reservations release at the end with their original expiry. Any qualifying complete new SMS starts a 30-second auto-close, and you can wait until the original five minutes end. Backlog, old or unknown send times and incomplete multipart messages do not trigger early closure. Previously published messages keep their original rules.

5. No code? Check in this order

1. Check the stage. Wait during queueing or preparation; the five minutes have not started. Follow maintenance, unavailable, or uncertain-result instructions rather than assuming readiness.
2. Check the number and request. Confirm the intended number and an active “Ready to receive” window. If the window has ended and you need another, request a new one.
3. Then request the third-party SMS. Do not request it before preparation finishes. Check the third party's actual response and number format; follow its resend rules instead of rapidly retrying.
4. Check the message location and times. Look at recent messages, then full history in Messages. Old SMS sent while inactive does not become a new code just because it arrives after the window opens.
5. Ask for help if needed. Recheck SMS capability, plan expiry, and supplier rules. Tell the administrator the page stage, request situation, and approximate time. Do not publish full activation details or blindly delete and reinstall.

Delayed old messages become visible only under the ownership and receiving rules when the same number is next ready. Their original receiving time and 90-day expiry do not change. See Help for missing-code checks and the related FAQ.